Because saving the offer is what tells us it is yours. When you scan a bill, we check it against the offers you had saved at that moment — so an offer saved afterwards was not yours when you bought the product, and it will not pay.
This is the single most common reason a bill earns nothing.
It works like a paper coupon: you have to be carrying it when you reach the counter. Picking one up on the way home does not help.
Open ZlipR and save what you want before you set off, or while you are still in the shop. It takes a few seconds and it is the difference between earning and not.
That bill cannot be credited. Save the offer now and it will apply to your next purchase, as long as it is still in date.
Still stuck? Reply to any ZlipR notification or write to us from the app.