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Delete your account

Last updated: 9 August 2026

This page explains how to request permanent deletion of your Zlipr account on web.

Before you delete

Withdraw any remaining cashback first. Deleting the account closes the wallet, and a balance left in it cannot be recovered afterwards.

How to request deletion

  1. Sign in to the Zlipr app using the account you want deleted.
  2. Go to your profile or settings section and contact Zlipr support using the mobile number linked to the account.
  3. Clearly request permanent account deletion and wait for identity verification if requested.

If you no longer have access to the app, use the official support channel shared during signup and include your registered mobile number in the request.

What happens after a request

Your access to the account and profile information will be removed after the deletion request is completed.

Some limited records may be retained where required for fraud prevention, accounting, dispute handling, or other legal compliance reasons.

Need help?

When contacting support, include the phone number registered with your Zlipr account so the request can be verified and processed faster.

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